General conditions of sale These General Conditions of Sale (the "General Conditions") are concluded between SAS NKD Puzzle and any person wishing to make a purchase on the site.

Before placing an order, the user declares that he has read the following provisions and expressly accepts the terms set out below. Placing an order implies the user's full and unreserved acceptance of these GTC. PROTECTION OF MINORS The purchase of Products is reserved for people with the capacity to contract within the meaning of articles 1123 and 1124 of the French Civil Code.

The articles governed by these General Conditions are those which appear on the Website. They are offered within the limits of available stocks. NKD Puzzle endeavors to present contractual photos, the nuances of color and the rendering of the materials presented on the screen which may be different from reality, depending on the lighting or the resolution of the screen of the USER. .

If an item is unavailable, the user will be informed as soon as possible. The customer can choose between reimbursement or wait for the seller to restock. Product prices do not include delivery costs (postage, packaging and packaging of the package according to the amounts in force).
The amount of the delivery costs will be specified on the order form before validation of the order. If one or more taxes or contributions, in particular environmental, were to be created or modified, up or down, this change may be reflected in the sale price of the Products on the Website and on the various sales media.

However, the price cannot be changed once the User's order has been confirmed.

In certain cases, notably default of payment, wrong address or other problem on the user's account, the seller reserves the right to block the user's order until the problem is resolved. Once the basket is validated, the user must accept the General Conditions, choose the address and delivery method, and finally validate the payment method, this last step formalizing the sales contract between the seller and the user.

The seller will acknowledge receipt of the order as soon as it is confirmed by sending an email. The USER can pay for his purchases by different payment methods: - bank card (Carte Bleue), - credit card (Visa, MasterCard, American Express), - PayPal secure payment system.

THE SELLER ships the products through Laposte postal services. The seller ships his products within 48 hours after receipt of the order. However, the seller cannot vouch for the delivery time, which depends on Laposte's conditions. Nkd Puzzle reserves the right to change the delivery method according to the contracts established by Laposte. However, if these conditions change, the user will not pay any additional costs compared to his initial order. In the event that the Product (s) cannot be delivered, it will be returned to the SELLER and it will be up to the USER to contact the SELLER to schedule a new delivery.

If despite all the efforts of the SELLER to satisfy the USER, the USER was not satisfied with his purchase, in accordance with article L.121-20 of the consumer code, the USER has a period of fourteen (14) days from the day after he comes into possession of the goods to return the ordered Product (s) for an exchange or refund. Return costs are the responsibility of the USER. This right of withdrawal cannot be used if the Product (s) have clearly been the subject of use. Any damaged and / or opened product will remain the responsibility of the USER and will not be returned or exchanged.

NKD Puzzle undertakes to reimburse the customer who has exercised his right of withdrawal the sums paid as soon as possible and at the latest within fourteen (14) days following the exercise of the right of withdrawal.


In certain cases, notably default of payment, wrong address or other problem on the user's account, the seller reserves the right to block the user's order until the problem is resolved. Once the basket is validated, the user must accept the General Conditions, choose the address and delivery method, and finally validate the payment method, this last step formalizing the sales contract between the seller and the user. The seller will acknowledge receipt of the order as soon as it is confirmed by sending an email.

The USER can pay for his purchases by different payment methods: - bank card (Carte Bleue), - credit card (Visa, MasterCard, American Express), - PayPal secure payment system. THE SELLER ships the products through Laposte postal services. The seller ships his products within 48 hours after receipt of the order. However, the seller cannot vouch for the delivery time, which depends on Laposte's conditions. Nkd Puzzle reserves the right to change the delivery method according to the contracts established by Laposte. However, if these conditions change, the user will not pay any additional costs compared to his initial order. In the event that the Product (s) cannot be delivered, it will be returned to the SELLER and it will be up to the USER to contact the SELLER to schedule a new delivery.

If despite all the efforts of the SELLER to satisfy the USER, the USER was not satisfied with his purchase, in accordance with article L.121-20 of the consumer code, the USER has a period of fourteen (14) days from the day after he comes into possession of the goods to return the ordered Product (s) for an exchange or refund. Return costs are the responsibility of the USER.

This right of withdrawal cannot be used if the Product (s) have clearly been the subject of use. Any damaged and / or opened product will remain the responsibility of the USER and will not be returned or exchanged. NKD Puzzle undertakes to reimburse the customer who has exercised his right of withdrawal the sums paid as soon as possible and at the latest within fourteen (14) days following the exercise of the right of withdrawal.


Placing an order with the seller implies the transmission by the user of personal nominative data essential to the processing of the request. In accordance with the Data Protection Act, The user has the right to access and rectify and delete his personal data upon written request by email or post. The information collected is reserved for the operation of the Site and is strictly confidential.

The file was the subject of a declaration, in accordance with the prescriptions required by the law "Computing and Liberties" n ° 78-17 of January 6, 1978, modified by the law n ° 2004-801 of August 6, 2004 (n ° 1706686V0). Nkd Puzzle strives to ensure the integrity and confidentiality of data entered and transmitted by the user. However, it cannot exclude technical failures, manipulation or loss of data. The SELLER reserves the right, for the proper use of its Site, to place "cookies" on the user's computer and to access them. The "cookie" does not allow the SELLER to identify the user; on the other hand, it records information relating to the navigation of the user's computer on the Site (the pages that you have consulted, the date and time of the consultation, etc.) which can be read during visits later on the Site.

The USER can oppose the registration of "cookies" by configuring his browser in the appropriate manner. Each browser is different, it is recommended that the USER consult the help of their browser for the setting of the acceptance of cookies.

NKD Puzzle cannot guarantee the constant availability of the Site. The responsibility of NKD Puzzle cannot be engaged for any inconvenience or damage inherent in the use of the Internet, in particular a break in service, an external intrusion, the presence of computer viruses or other involuntary problems. The General Conditions are subject to French law. In the event of a dispute, the USER will first contact the seller to find an amicable solution.